Monalisa Hospitality Group is Nepal’s emerging leader in comprehensive hospitality solutions, founded in 2020 with a vision to redefine the guest experience by blending authentic Nepali warmth with international service standards. What began as a single property has evolved into a diversified hospitality ecosystem, encompassing hotel operations, culinary experiences, property development, event management, travel services, and professional training.
Born during the global pandemic’s uncertainty, Monalisa Hospitality was established on the belief that true hospitality transcends accommodation—it creates connections, preserves culture, and builds communities. While others retreated, we saw opportunity to build a foundation rooted in resilience, innovation, and unwavering commitment to excellence. Our service philosophy, “जहाँबाट आतिथ्यको शुरुवात हुन्छ” (Where hospitality begins), reflects our dedication to being the starting point of exceptional guest experiences.
From those humble beginnings, we’ve grown strategically and purposefully, expanding not just our physical footprint but our service capabilities. Today, the Monalisa Hospitality Group operates multiple properties across Nepal’s key destinations and comprises six specialized companies, each dedicated to delivering excellence in their respective domains.
At Monalisa Hospitality, we create memorable experiences by delivering authentic Nepali warmth combined with world-class service standards. We are committed to providing guests with comfortable, clean, and culturally rich accommodations and showcasing Nepal’s natural beauty and cultural treasures to the world.
To be Nepal’s most trusted and preferred hospitality partner, setting the benchmark for exceptional guest experiences and sustainable tourism that celebrates our rich cultural heritage while embracing modern comforts.
To achieve 99% guest satisfaction ratings by consistently exceeding expectations through personalized service, attention to detail, and genuine hospitality that makes every guest feel at home.
When I founded Monalisa Hospitality in 1980, during one of the most challenging periods for the global tourism industry, I had a clear vision: to create a hospitality group that honors Nepal’s legendary warmth while delivering world-class service standards. Growing up in Nepal, I witnessed the genuine generosity embedded in our culture—the “atithi devo bhava” philosophy where guests are revered as divine. Yet I also saw an opportunity to elevate our hospitality sector by combining this inherent warmth with professional excellence, sustainable practices, and innovative thinking.
Our journey from a single property to a diversified group encompassing hotels, restaurants, events, travel services, training, and wellness has been driven by one fundamental belief: doing business with integrity and compassion is the path to lasting success. Today, I’m incredibly proud that we’ve created meaningful employment for over 150 Nepalis, partnered with local artisans and suppliers, and welcomed thousands of guests to experience the best of our beautiful nation. But what fills me with the greatest pride is the culture we’ve built—one where every team member understands they are not just employees but ambassadors of Nepali hospitality.
Founder, Monalisa Thakali
CEO, General Manager
CFO, Head of Finance
Creative Director